Functionalities in Business Central

Content menu

A wide range of functionality

The extensive functionality in Dynamics 365 Business Central covers critical business areas such as accounting, finance, sales, marketing, service, project management, supply chain management, inventory management, and operations management.

By integrating these essential key areas of the company, Business Central streamlines business processes and enhances customer interactions.

Overview and insight

Business Central gives you a comprehensive overview of your company's operations, providing valuable insights into various business processes and facilitating informed decision-making. With access to detailed company data, Business Central empowers you to strategize effectively and plan for future business initiatives.

Enhance Financial Management

Within the finance module of Dynamics 365 Business Central, you can effectively streamline and manage your financial administration, while ensuring compliance with deadlines and regulations.

Informed Decision-Making

By integrating data spanning accounting, sales, purchasing, inventory, and customer interactions, Business Central provides a comprehensive overview of your company and valuable insights into its business processes. Moreover, through the integrated Power BI dashboards, you gain visual representations of financial results, facilitating informed decision-making.

Efficient Reporting and Financial Clearing

Maintain compliance with regulations while expediting debtor and creditor management, automating account reconciliation, and generating timely and accurate financial reports for your company.

Improved Forecasting Accuracy

Utilize data modeling and analysis across various dimensions to refine economic forecasts. Seamless integration with Microsoft Excel enables easy adjustment of reports, enhancing forecast accuracy and agility.

Streamline and secure your supply chain

Gain control and automate your procurement processes while ensuring supply chain visibility with the Supply Chain Management (SCM) functionality in Business Central.

Optimize Inventory Management:

Leverage Business Central's built-in intelligence to forecast and dynamically update inventory levels, enabling precise replenishment of warehouse items based on demand.

Mitigate shortages and prevent lost sales

Automate inventory calculations, delivery scheduling, and re-ordering processes to maintain optimal stock levels. In cases of stockouts, suggest relevant replacements to avoid disruptions in sales.

Enhance profitability

Gain creditor discounts and avoid unnecessary and expensive penal interests by receiving timely payment recommendations from Business Central. Utilize approval workflows to prevent redundant or erroneous purchases, ultimately boosting your business's profitability.

Enhance sales processes and improve customer service

Boost revenue opportunities and enhance operational efficiency to deliver superior service to your customers using Business Central's sales features.

Deliver enhanced value for your customers at every contactpoint

Effectively categorize and prioritize potential customers based on their revenue potential. Manage customer interactions efficiently, receive guidance on optimal cross-selling and upselling opportunities and create innovative sales strategies throughout the sales cycle.

Optimize Sales Efficiency:

Streamline the order-to-cash process with Business Central's seamless integration with Outlook. Respond promptly to sales-related inquiries, manage service requests, and process payments directly within Outlook, maximizing sales efficiency.

Deliver an exceptional customer service

Gain comprehensive visibility into service tasks, workloads, and employee competencies with Business Central. Utilize this insight to allocate resources efficiently and expedite case resolutions, ensuring an impeccable customer service.

Keep projects on time and within budget

Leverage real-time data to monitor project progress and effectively manage budgets within Business Central.

Maintain project budget compliance

Using time sheets and functionality for advanced job post-calculation and reporting, you can create, manage and track your customer projects. By preparing, editing and managing your budgets, you can also ensure the profitability of your projects.

Refine planning precision

Efficiently plan capacity, sales, and company resource levels. Track customer invoices against planned costs on orders and quotes, enabling accurate planning and budget management.

Analyze project performance

Access real-time insights into project status, profitability, and resource utilization metrics. Based on this information, make informed decisions to maintain project timelines and enhance efficiency.

Enhance operations efficiency

Simplify production and inventory tasks with operations management in Business Central, facilitating timely product delivery and reducing production and warehouse expenses.

Streamlined Budget Management

Utilize sales forecasts and anticipated stock shortages to automatically generate production plans and initiate purchase orders, ensuring efficient budget implementation.

Efficient warehouse management

Gain comprehensive visibility into your warehouse operations to streamline order handling. Configure locations based on warehouse layout and dimensions to track all inventory transactions and movements effectively.

Maximize output levels

Improve production plans to meet customer expectations and demands by calculating and enhancing production capacity and resource utilization.

Protect data and personal information

Protect personal information

In Business Central, there are built-in methods you can use to make sure your business protects personal data. These tools enable you to manage access to personal data at various levels, assign restrictions, and activate audit trails to enhance security and accountability for customer data.

Secure data management

Business Central allows you to securely transfer and store your customers' personal information across your systems. Additionally, Microsoft's data centers automatically encrypt data, protecting it from unauthorized access, ensuring safe and compliant data administration.