The Service Module - Dynamics NAV

From service contacts to inventory management

The Customer service module in Dynamics NAV is designed to help you optimize all facets of service management from service contacts to inventory management.

Improve your service benefits

Customer Profiles in the module helps you to be aware of the changing needs of each customer. With Dynamics NAV, you can quickly and reliably respond to your customers' requests, and thereby raising the level of your service benefits.

The Customer Service module allows you to:

• Give your employees the ability to manage contacts, opportunities, and campaigns efficiently while building customer relationships that helps to drive sales and build loyalty among your customers
• Easy access to customer history
• Anticipate your customers' needs
• Exceed your customers' expectations and thereby win their loyalty
• Tight control of costs
• Plan and organize your resources for maximum efficiency and promote customer satisfaction